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Florida Frequently Asked Questions

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(818) 345 - 2226

What types of complaints and issues cannot be reviewed by the Department?

Examples of issues which may not be within the authority of the Department include:     

  • Fees and price disputes
  • Disagreements over contract terms
  • Quality of workmanship issues

Florida law limits the types of complaints the Department may investigate.  Please understand that the Department's inability to investigate a complaint is not due to a lack of concern.  Whenever possible, we will assist you with referring your complaint to another government agency that may be able to help you.  You may also wish to speak to a private attorney about your rights.